Access for Wheelchair Users and Mobility-Impaired Patrons

One exterior access ramp at the southeast corner (South Pearl and Hudson Streets) affords access to the MVP Arena Box Office (formerly Times Union Center) and exterior elevator, which travels between MVP Arena and concourse levels. Wheelchair users and mobility-impaired should use this elevator to enter and exit. One box office window has been designated for wheelchair users.

You may purchase handicapped-accessible seating in person at the MVP Arena Box Office during normal business hours, by calling (866) 308-3394, or online at or Check your event page for where to purchase tickets.

Parking Access

Handicap parking is available at surrounding parking garages. If walking is difficult, it is suggested that a mobility impaired patron be dropped off in front of MVP Arena or park on level 3 of MVP Arena Garage.

Medical Assistance

A full-service first aid station on the Arena concourse will be supplemented by roving emergency medical technicians. Please contact an usher if you need medical assistance.