Ticket pricing is subject to change based on market demand.

All sales are final. No refunds, exchanges or upgrades.

There is an eight (8) ticket limit for this event. Group Sales are not offered.

All guests ages 2 and older must have a ticket.

Prices listed on this page include facility fee and are the final price per ticket in person at the MVP Arena Box Office (beginning at 10am on Tuesday, September 15). Purchases on Ticketmaster will incur additional service fees. Only standard admission tickets are available at the Box Office (no presale, VIP, platinum, etc.). Box Office hours can be found HERE

Thurs Jan 21 at 7pm, Fri Jan 22 at 7pm & Sat Jan 23 at 7pm: $27-105 in person at the box office. Starting at $35.90 online at ticketmaster.com

All remaining performances: $31-$113 in person at the box office. Starting at $41.20 online at ticketmaster.com

CLEAR plastic, vinyl or PVC bags no larger than 12” x 6” x 12” will be allowed. Small clutch bags no larger than 4.5” x 6.5” (approximately the size of a hand) will be allowed and do not need to be clear. Larger and other types of bags are prohibited.

There is no storage or check-in for prohibited bags.

For patrons with young children in attendance, diaper bags are allowed and subject to search.

The following items, including but not limited to, are prohibited:

• outside food and beverage
• professional cameras
• video/audio recorders including GoPro and stick style HD cameras
• weapons of any kind
• backpacks
• glass items
• lasers and glow sticks
• fireworks
• laser pens, glow sticks
• banners on poles
• selfie sticks
• umbrellas

Click here to read additional standard security procedures

Guests are strongly discouraged from bringing strollers. If you must bring one, please be advised there will be designated stroller parking areas located just before reaching the security checkpoint. You will not be able to bring your stroller past the checkpoint or into the seating area of the arena.

Download the Ticketmaster app and login with the credentials you used to purchase your tickets. Tap My Events to locate your order and view your tickets. To get in, security will scan your ticket directly from your phone.

ENCOURAGED: Add your ticket to your digital wallet before arriving to avoid weak Wi-Fi or cellular connection. If attending with others, you can transfer each person their ticket in advance to ensure swift entry.

Note: Your barcode includes technology to protect it. You will not be able to use a screenshot or print out. Barcodes will time out. It is recommended you open your tickets upon approaching security.

MVP Arena is proud to offer a Mamava lactation pod to provide a private, comfortable space for breastfeeding parents to pump or nurse. Brought to you by Albany County and MVP Health Care, the Mamava lactation pod is located on the atrium landing just outside the doors near sections 101/130. Need to step out to use the pod? Please let Security at that door know that you will be using the pod so you can return inside easily. Having trouble finding it? Please ask any of our security or guest services members for directions.

For easy access, download the free Mamava app for Android or iPhone and open the pod with a touch of a button. Click here to be directed to the app

Soft sided cooler bags and pumping equipment are allowed and subject to inspection. We do not have refrigeration or storage options.

Group sales are not available.

Infant formula is allowed.

Empty water bottles are allowed.

Guests ages 2 years and older need a ticket to enter. Children under 2 are admitted without a ticket provided they sit on a parent or guardian's lap. 

Disney On Ice productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.

As part of the magical experience, several Disney On Ice show feature special effects, including a safe theatrical fog, strobe lights and dazzling special effects. We recommend contacting Feld Customer Service here for specific details about the show you are attending.

Feld Entertainment reserves the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could detract from the experience of other guests. This includes but is not limited to costumes and costume masks for guests 14 years of age or older, clothing with objectionable material, excessively torn clothing, clothing that exposes excessive portions of skin that may be viewed as inappropriate for a family environment, obscene or profane tattoos. Costumes are not permitted for guests 14 years and older.

For guests under the age of 14, costumes may be worn. Guests may not pose for pictures or sign autographs for other guests. Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent. Costumes may not contain any props or accessories that resemble or could be mistaken for an actual weapon. Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike or injure another guest. Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening. Costumes may not drag or trail on the ground. Capes may be worn if the length does not go below the waist. 

For additional Disney On Ice FAQs, please visit Feld Entertainment here.