All sales are final. No refunds, exchanges or upgrades. There is an eight (8) ticket limit for all transactions.

Prices listed on this page include facility fee and are the final price per ticket at the MVP Arena Box Office. Purchases on Ticketmaster will incur additional service/order fees. Box Office hours can be found here.

Only standard admission tickets are available at the box office.

CLEAR plastic, vinyl or PVC bags no larger than 12” x 6” x 12” will be allowed. Small clutch bags no larger than 4.5” x 6.5” (approximately the size of a hand) will be allowed and do not need to be clear. Larger and other types of bags are prohibited. There is no restriction on style of clear bag or clutch as long as it does not exceed the maximum size.

There is no storage or check-in for prohibited bags. For patrons with young children in attendance, diaper bags are allowed and subject to search.

The following items are prohibited:

• professional cameras
• video/audio recorders including GoPro and stick style HD cameras
• weapons of any kind
• backpacks
• outside food and beverage
• glass items
• fireworks
• laser pens, glow sticks
• banners on poles
• selfie sticks
• umbrellas
• poster tubes

Click here to read additional standard security procedures

Concessions do not accept cash. Cards, Apple Pay and Google Pay are accepted.

MVP Arena Parking Garage is located behind and attached to MVP Arena. Use 1 Market St, Albany, NY 12207 for GPS.

For Albany Firebirds, rate is $10 per vehicle (6'6" clearance). Cash and cards are accepted methods of payment. Rates charged at surrounding garages and lots may differ and are not controlled by MVP Arena.

If parking in MVP Arena Parking Garage, use the arena entrance located on level 3.

For additional parking options near MVP Arena, please visit Park Albany

PARK ALBANY

Download the Ticketmaster app and login with the credentials you used to purchase your tickets. Tap My Events to locate your order and view your tickets. To get in, security will scan your ticket directly from your phone.

ENCOURAGED: Add your ticket to your digital wallet before arriving to avoid weak Wi-Fi or cellular connection. If attending with others, you can transfer each person their ticket in advance to ensure swift entry.

Note: Your barcode includes technology to protect it. You will not be able to use a screenshot or print out. Barcodes will time out. It is recommended you open your tickets upon approaching security.